MY WORK
RESTRUCTURING THE GLOBAL EXPERIENCE
4
EXECUTIVE ORGANIZATIONS
50k
TOTAL END USER BASE
401
USERS STUDIED
Productivity
PRIMARY BUSINESS GOAL
Findability
UNCOVERED UX GOAL
This is the story of helping vastly different organizations within the same company identify a common business goal, unite through end-user research and data, and build experiences that simplify and help users find what they need rather than be pre-determined by organizational siloing.
It all started with a simple ask ...